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Have questions? Ready to book? We're here to help plan your perfect Bali adventure
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Whether you're ready to book or just have questions, we're here to help. Reach out and let's start planning your adventure.
Based In
Bangli & Kintamani
Bali, Indonesia
Call Us
+62 (Contact for number)Email Us
info@hatidua.comResponse Time
Usually within 24 hours
Booking managed by
House of Reservations
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Fill out the form below and we'll get back to you soon
Common Questions
Quick answers to help you plan your adventure
What's the cancellation policy?
More than 7 days before the tour: full refund. 3–7 days before: 50% refund. Less than 3 days or no-show: no refund. Tours may be rescheduled due to unsafe conditions (heavy rain, volcanic activity) without additional charge.
Do I need experience?
No! All tours are designed for every level, from casual explorers to experienced riders. Our guides will tailor the experience to match your skill level and provide proper training before starting.
What's included in the tours?
Dirt bike tours include: bike rental, guide, safety gear, fuel, water, and photos. Bicycle tours include: guide, bike, helmet, water, and transfers. Trekking includes: guide, water, snacks, and transfers. Check individual tour details for specifics.
Is insurance included?
Yes, we provide comprehensive insurance coverage for all activities. However, personal health, accident, and travel insurance are entirely your responsibility. We strongly advise holding valid travel insurance covering outdoor and adventure activities.
Can I book a private or custom tour?
Absolutely! All tours are available as small-group or private experiences. We also create custom tours tailored to your group's interests, skill level, and schedule. Contact us for personalized itineraries.
What about safety and equipment?
Safety is our priority. All equipment (bikes, helmets, gear) is professionally maintained and inspected daily. Every tour includes safety briefings, first-aid certified guides, and proper protocols. We maintain equipment to standards we'd trust for our own families.
Still have questions?
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